FAQ

Your questions answered. Explore our most commonly asked topics and learn more about how we work.

Wedding FAQ

We provide luxury, realistic silk wedding flowers designed to look natural in person and photograph beautifully. Our florals maintain a refined, editorial finish throughout your entire wedding day.
Yes. We tailor designs to your colour palette, venue, and aesthetic using curated Collections with customization available for a cohesive, elevated look.
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
Wedding florals are shipped in advance of your event and arrive styled and ready to use. Rental items are returned after the wedding using the original packaging.
We recommend booking three to six months in advance, especially for peak wedding seasons or larger arrangements.
We offer both. Many couples rent statement pieces, such as arches and ceremony florals, while purchasing select arrangements, such as bouquets or keepsake designs.
Yes. We specialize in large-scale and luxury weddings, coordinating floral designs across ceremonies, receptions, and multiple event spaces.
Our real touch florals are reusable and long-lasting, offering a sustainable alternative to fresh flowers without compromising on luxury.
We design and supply arches, aisle florals, and large-scale floral displays that create impactful focal points.
Yes. We provide design consultations to ensure your florals complement your venue layout and overall wedding vision.
Florals arrive event-ready and remain beautiful with minimal handling.
We provide wedding services across Canada’s major cities, including Toronto, Montreal, Calgary, Ottawa, Edmonton, Winnipeg, Mississauga, Vancouver, Brampton, Hamilton, Quebec City, Surrey, London, Halifax, Thunder Bay, Sudbury, Sault Ste. Marie, and North Bay. If your wedding is taking place in or near one of these locations, we’re happy to help bring your vision to life.

Corporate On-Demand FAQ

We provide replica plant décor for meeting spaces, offices, corporate lobbies, hotels, retail spaces, brand activations, events, galas, tradeshows, and staging projects.
Most on-demand requests are fulfilled within 24 to 72 hours, depending on location and inventory availability.
Corporate On-Demand is primarily a rental service. Select arrangements may be available for purchase.
Yes. We create seasonal, holiday, and campaign-aligned plant designs using luxury replica florals.
Orders include professionally styled floral arrangements and required décor elements, delivered ready for display.
Yes. We apply centralized design standards to ensure visual consistency across multiple offices or sites.
Our designs are durable and well suited for busy commercial and public spaces.
Urgent requests are accommodated when inventory and logistics allow.
We provide replacement or resolution support in accordance with your rental agreement.
Yes. We collaborate with clients to create brand-aligned floral concepts.
We serve clients throughout North America, including major cities across Canada and the United States, such as Toronto, Vancouver, Montreal, Calgary, New York City, Los Angeles, Charlotte, Chicago, Dallas, Miami, and Seattle. Our services also extend beyond these locations, with logistics ready for global expansion.

The PlantoraFlow Program® FAQ

The PlantoraFlow Program® is a 90-day rotating replica greeenery and floral rental subscription designed to keep spaces visually fresh year-round.
The program is ideal for corporate offices, hospitality spaces, public-facing interiors, and multi-location environments.
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
We manage delivery, swap-out, and return logistics every 90 days.
All arrangements are luxury replica greenery designed for longevity and low maintenance.
PlantoraFlow Program® offers professionally curated Collections for a simple, hassle-free experience. For a more tailored solution with customized plant selections and styling, we recommend our Corporate on Demand service.
Arrangements are refreshed every 90 days.
Yes. The program is built to scale across multiple sites.
Subscription flexibility is available in line with program terms.
Select arrangements may be available for purchase at the end of a rotation cycle.
We manage all logistics for a seamless, low-effort experience.
We serve clients throughout North America, including major cities across Canada and the United States, such as Toronto, Vancouver, Montreal, Calgary, New York City, Los Angeles, Charlotte, Chicago, Dallas, Miami, and Seattle. Our services also extend beyond these locations, with overseas shipping already available and logistics ready for global expansion.